DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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SALES VISIT - USED

My sales rep, Mayra Reyes, was the best! She was extremely helpful, attentive, and professional. She was always available to answer any questions and went far out of her way to help me! Can She was extremely helpful, attentive, and professional. She was always available to answer any questions and went far out of her way to help me! Can say enough good things about her! More

SALES VISIT - USED

Very patient listen to what your looking for no hidden fees work with you .I was very please with my sales rep myra reyes fees work with you .I was very please with my sales rep myra reyes More

SALES VISIT - USED

Bought a car, was told it had 12,000 miles on it, that it had powertrain warranty. 10 days later I was stranded on the freeway, obstructing traffic…, very much in a dangerous situation. The car had shut off had powertrain warranty. 10 days later I was stranded on the freeway, obstructing traffic…, very much in a dangerous situation. The car had shut off completely, and there was a gas leak, with cars speeding around me on both sides. Vehicle was towed to a brand dealership where I learned Texas Direct sold me a vehicle with a none factory engine, the fuel line had not been correctly attached, and there was no warranty because it wasn’t the original engine, and they had no idea how many miles were on the engine in the car! smhwas told because it was past the 7 day return rule there was nothing they could do. Just like that I was out $500 after having my life in danger! smh!!!! More

SALES VISIT - USED

Sales person, Myra Rayes, was wonderful! I would recommend he to friends! A+ ! Good job Myra! I would recommend he to friends! A+ ! Good job Myra! More

SALES VISIT - USED

My experience with Mayra Reyes with Vroom has been very positive. She is very professional and knowledgeable. Communications have been wonderful. She kept me in the loop and updated at all times. I would r positive. She is very professional and knowledgeable. Communications have been wonderful. She kept me in the loop and updated at all times. I would recommend Mayra Reyes by all means. My vehicle is in the delivery process at this time so I cannot comment on the condition of the vehicle yet but, I will once I receive my vehicle. More

SALES VISIT - USED

Had a very good experience with this dealership quick and easy the agent was great and very helpful Marcó Rangel and easy the agent was great and very helpful Marcó Rangel More

SALES VISIT - USED

The transition and purchase of my vehicle was smooth and easy, thanks to Ro Doherty. She gave me the utmost understanding and friendly service one could ask or expect! I would really recommend working or re easy, thanks to Ro Doherty. She gave me the utmost understanding and friendly service one could ask or expect! I would really recommend working or reaching directly out to her as a Sales Associate, she really cares and has a professional attitude of integrity that I admire and appreciate! More

SALES VISIT - USED

Mayra Reyes exellent Services all time she She was attentive to the need to help the client attentive to the need to help the client More

Nov 30, 2023 -

SALES VISIT - USED

Mr. Marco Rangel helped me throughout the purchasing process for my 2019 Mustang and he couldn’t have done more even if I asked. Great guy and extremely helpful process for my 2019 Mustang and he couldn’t have done more even if I asked. Great guy and extremely helpful More

SALES VISIT - USED

This is my second vehicle purchase from Vroom/Texas Direct. Easy online shopping for the exact vehicle and options in my price range. Once chosen Mayra Reyes helped me with the purchase. Mayra was was Direct. Easy online shopping for the exact vehicle and options in my price range. Once chosen Mayra Reyes helped me with the purchase. Mayra was was extremely knowledgeable and forthcoming about any and all questions I had. Great customer service and support. More

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