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Nearly half of the study places in the Inner City Library are bookable. If you want to study in this location, it is highly recommended to reserve a seat in advance.
Bookable study places
The Inner City Library has about 400 bookable study places. A reservation is needed if you want to study at these places. The rest is free to use without a reservation.
At Randwyck Library, Paul-Henri Spaak, UM Sports, Tapijn and Tapijn Loods V Learning Spaces you can study without a reservation.
Book your study place in the Inner City Library
Group rooms
If you want to work in a group, you can reserve a room at the Randwyck Library or Tapijn Loods V learning spaces. There is room for either 4 or 10 persons. Faculties also offer bookable group rooms. The rules below do not apply to reserving group rooms.
Rules and regulations
Before your visit
- You can book a maximum of 40 hours per week (Sun-Sat).
- There is a maximum of 5 hours per booking.
- You can make a booking online up to 4 days in advance.
- Can’t make it? Cancel your booking on time. The number of hours will be refunded to your weekly hour credit. In case you do not show up for your reserved visit more than two times, the library will reserve the right to temporarily revoke your reservation privileges.
During your visit
- Bring your UMcard to access the library.
- Check in by scanning the QR code on the desk and enter the confirmation code from your confirmation email.
- Check in within 30 minutes, otherwise your reservation expires.
- If you decide to leave early, don’t forget to check out. Unused time will be refunded.
- If you have any questions, please go to the library staff.
To cancel your booking
- Use the cancellation link in your confirmation email to cancel your booking.
- If you no longer have the confirmation email, contact Ask Your Librarian for help to cancel your reservation.
FAQ
I am late for my reservation. What do I do?
If you do not check in within 30 minutes from the start of your booking, the reservation will be cancelled automatically. You can try to make a new reservation via https://umlib.nl/reserve
You can cancel your reservation yourself until the beginning of your booking. Use the link in the confirmation email.
I am trying to make two reservations that, added together, last longer than 5 hours and I get an error. How can I fix this?
If you are making two bookings back-to-back during the same session, the system will add both bookings together and tell you that you exceed the booking limits. To solve this, first make a 5- hour booking and confirm. Then close the system, come back and book the remaining hours. You will receive two separate confirmation emails.
I have a reservation but someone else is sitting in my spot. What now?
Ask the person who is sitting in your spot, to leave. You can always ask library staff for assistance. You cannot take just any other free seat, because that seat may be booked by someone else later during the day, too.
I have accidentally checked out for my booking. Can I stay at my seat?
Once you have checked out, the spot will become available for booking again, either by yourself or by someone else. So if you want to stay, make sure to book your seat again as soon as possible.
Can I see an overview of all my bookings, and check how many bookable hours I have left for the week?
Unfortunately, there is no overview page available to keep track of your reservations. You can use the ics file in your confirmation email to import your booking in your personal Outlook/Gmail calendar to create an overview yourself. Please keep in mind that the week starts on Sunday in the (American) booking system.
Can I use a library computer?
In general, we ask visitors to bring their own device. However, there are a few study places with computers available. Set the filter to Category: Study place (PC) to search for available spots.
How do I cancel my reservation?
In the confirmation email, you will find a link that lets you cancel your booking. If your booking has already started, you cannot cancel your booking anymore.
I have made a reservation but I do not have my UM card. Can I still enter?
To access the library or other UM buildings, you always need to use your UM card. Please contact the Student Services Centre to get a (new) card.
My reservation was confirmed by the booking system but I did not receive the confirmation email. What do I do?
If you did not receive a confirmation email, there may be something wrong with your booking. Also, please check your spam folder. You need the code from the confirmation email to complete your check in, so please do not block the sender of the email. In case you cannot find the email, please ask library staff for assistance. 4 hours before the start of your reservation, a reminder will be sent by email.
I got an error saying that 'Concurrent bookings are not allowed across all categories and locations’. What does that mean?
Probably, you were in the process of making another booking and then did not confirm. Please close all windows, wait for 10 minutes, and try again. This should fix the problem.
Another explanation is that you already made a booking for the same time slot during a previous session.
